CHRISTMAS DISPATCH TIMES
In most cases we ship all orders within 24 hours on business days. Australia post is doing extra Pickups from our place of business, and we naturally have extra staff. While we aim to ship all orders received before 1pm that business day, however sometimes this is just not possible due to demand.
Please note while we play our part, Covid 19 is impacting delivery times. We find VIC is especially slow. However that isnt all the time, it is a bit "hit and miss".
We highly encourage you if it is economical to choose EXPRESS POST, we have a 1kg special Australia wide, and our 500gram option is very reasonable.
We have decided now to stick with Australia Post, even though shipping can be delayed. We find they still stand out amongst all the other carriers as reliable with that extra security, if you arent home by default they will take it to your nearest Post Office box. If you prefer a safe drop option please put that on your order, on the notes section before you checkout.
We thankyou for your understanding during these times, and we wish you the best this holiday season. OzToyStore team.
We have just incorporated into our website, direct WHOLESALE SHIPPING RATES from our Australia Post Business account! So you get the benefit from the discounts we receive because we ship thousands of parcels! with no extra charge what so ever. With all purchases combined shipping. Everything is charged by weight! This is the best in the business! For example;
$7.22 for up to 500grams (combined shipping too) Parcel Post 2 - 5 business days (majority of Oz) (not WA, WA is 1 week)
$8.33 - $9.07 for up to 500 grams (combined shipping too) Express Post - 1 - 2 business days (majority of Oz)
Just use the "SHIPPING QUOTE" on your CART (top right hand corner) add in your location, before you proceed so you can see exactly what you will be charged.
We here at OzToyStore pride ourselves in our fast ability to send your purchases, the best in the business! Even in extreme busy times as christmas. This is 1 of the many things that sets us apart.
You can finalise your purchase up to 1:00pm on any business day, and we will have it at the post office and leaving the state THAT BUSINESS DAY!
If for some very rare reason, we can't, in the vast majority of cases we will upgrade your post (within reason) to express post and get it there the same time, if not sooner.
We only use Australia Post, because lets face it no other shipping service ships to 98% of australia! Its the most comprehensive service in Australia, and the rest of the world from australia.
We do our very best possible to secure the transit time with
1) Signature on Delivery on all shipments!
2) By default if you are not home it will go to the nearest Post office.
3) Put your Mobile Phone Number on your order, and Australia Post will give you the option to elect to have it "safe dropped" if you are ok with them leaving it somewhere safe at your choosing.
4) Safe Drop Authority please put a message on your order the "authority to safe drop" and we will have it safe dropped wherever you want it in the case you are not home.
5) We ship to PO Boxes, PARCEL Lockers, and CLICK and COLLECT!
6) Tracking Information - You will receive your unique tracking information via email, so you can monitor your package right to your door!
(PLEASE NOTE DUE TO COVID 19 , THESE SHIPPING TIMES ARE BEING IMPACTED BEYOND OUR CONTROL) PLEASE TAKE THAT INTO CONSIDERATION, AS THE FOLLOWING SHIPPING TIMES ARE WHAT IS GIVEN BY AUSTRALIA POST, HOWEVER PLEASE ALLOW AN ADDITIONAL WEEK DUE TO COVID 19)
We use 2 shipping methods for your security
1) Standard shipping - with Tracking and Signature on delivery to your door
7-15 business days
2) Express Shipping - with Tracking and Signature on deliver to your door
3 -7 Business days
Customs information is provided on all shipments. Please note we have found in some european countries that they may charge you tax on your shipment. This is completely out of our hands. But rest assured we are sending your parcel as securely and discounted price as possible. As this is a strong part of our business. We love to ship overseas!!!!!